This Detailed Process Sheet is a living document in that once it is implemented as the 'standard' for the result, it becomes the basis on which gradual and continuous improvement is built. In the Green Room meeting there is a scrutiny of the document against the results, which will allow for the improvements through ideas, suggestions and problem solving activity to be written into the document, retrained and monitored. The only way to produce a quality product consistently or render a quality service is through a detailed process: worked out and followed, without deviation. It must be measured against targets and standards and any variations must be resolved in and through examination. This examination must at first determine whether the process, as written, is actually being followed. Adequate and full training is a prerequisite for proper assessment. Only if the process is found deficient is it examined and possibly improved upon. Only if a more cost effective and efficient method is suggested and proven, is the process examined and improved upon. Every improvement requires meticulous attention to detail and thorough training. Otherwise the process, as written, stands!

Already, concern may begin to become apparent to those intending to become excellent. The reason for the concern is laid at the very feet of this detailed process because our present culture will not permit such time allocation and attention to detail!

Finally, without the focus on the DPS' and especially auditing that a trained and implemented DPS is being followed, the whole Green Area process begins to wind down. The purpose of the Green Area Meeting is to measure the process by using data generated as a result of following determined procedures.

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Try-Z Seminar | Green Area Meeting | Strategy Session | Trial Run

Day Before Training-Start Up | Detailed Process Sheet
Idea & Suggestion Process | Custom Concern Database